Customer Love #4

I don't say nearly enough how much you guys rock! But I think these comments do-

• Thank you so much for providing this invaluable service!
  
• This was so helpful. Thanks very much! Saved me a lot of trouble.
  
• Very courtious, very patient. you know they really wanted to help you
  
• Thank you very much and I will very much use this source forever in my middle, high school, and even college years, and thank you whoever thought of this fantastic site where struggling kids can get the best information.
  
• Beth was the best person I have met on here. She helped me with a lot of things. She never gave up and that made me feel good. Now that I know hw nice she and others are, I will always come back!
  
• Irene (my librarian I had) was the best in the world!! She understood what I was asking and why! She gave me information I would have never found before. :) I will tell many of my friends to visit this site. I think what you have is a very good site!!
  
• person went above and beyond trying to find information that was impossible to retrieve.
  
• Calvert Library has the most efficient and straight foward librarians out of all the libraries I have attempted.
  
• This is a wonderful service and so very much appreciated. Joe was very quick to answer my question and assisted in locating the particular book in my local area. (Before I could even respond)!
  
• Like many people I find that the library engenders a special love. I have felt that love today. Thanks
  
• this is an amazing service and it has helped me get through so many of my all nighters trying to get projects done when I can't find something or just want someone else to look for me. The 24-7 thing is AWESOME! thank you so much for everything you do!
  
• "...What I really am is grateful for your extraordinary service and courteous attention. I was in a car accident in which my car was totalled, I received painful but not life-threatening injuries and a library book on tape was ruined by the crash and subsequent exposure to rainwater and rough handling during rescue operations. When I wrote to ask what I could do to make it up to you, within a brief time I received a gracious response from Debra advising me that the book was removed from my record and marked discarded. There were no charges to my account.I have been focusing on healing, so I have waited to respond appropriately to [the librarian's] thoughfulness. She was most gracious and understanding and I deeply appreciate her thoughtfulness and the sympathy of my nameless initial correspondent. The library's personal response lifted my spirits during a difficult time."