Customer Love

You guys don't hear how awesome you are nearly enough. I want to make sure that you hear it as much as possible so i'm instituting a new column on this blog- Customer Love. Enjoy!

Completely unedited comments from your customers:

• I had begun researching the question myself, but was unable to find some very specific part of the answer for a student. John Krivak from Prince George'sCounty provided exactly what was needed, and the librarian who made the referraldid it perfectly. I was most impressed! thanks to all the AskUsNow staff.


• I am so thrilled with this 24/7 Ask Us service of the library. I had a question that I really needed an answer to today, if possible. I am so pleased I had a place where I could have a conversation (web chat) with a REAL LIVE person! I had a great experience with this Ask Us service. Thanks so much. [customer name]
  
• Better than any other search engine for the scholarly research I was attempting to do. Thanks We couldn't figure out the title I needed, but the service speed and effort was remarkable ! Great service. An excellent use of public funding! Thanks very much!


• Some of the staff who perform this service are brilliant at their jobs.


• i lovbe this I was really stuck and she really helped


• Thank you for the prompt response to my question. The information provided was very useful and it saved me a lot of time! The library's ebook database is incredibly useful, too.Thanks!


• I believe all customer service should be so efficient and available. It was very convenient and quick!


• I will be using this service again , I got what I wanted without the hassle of telephone prompts.


• the labrarian was very helpful and friendly. i like that a bunch! it makes searching for things without the stress of not finding what youre looking for!!! XD